Effective date: 25/03/2026

Espresso Stuff (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.espressostuff.co.nz and purchase products through our WooCommerce store.

By using our website or placing an order, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

When you interact with our website or place an order, we may collect the following information:

a) Personal information you provide:

• Name, email address, phone number, and billing/shipping address
• Account login details if you create a website account

b) Information collected automatically:

• IP address and device information
• Browsing activity on our website (pages visited, products viewed, etc.)

2. How We Use Your Information

We use your personal information for purposes including:

• Processing and fulfilling your orders
• Communicating with you about your orders or account
• Providing customer support
• Improving our website and services
• Complying with legal obligations

We will never sell or rent your personal information to third parties.

3. Disclosure of Your Information

We may share your personal information with:

• Shipping providers to deliver your orders
• Service providers who assist with website hosting, analytics, or marketing

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, track website usage, and support marketing.

• You can disable cookies in your browser, but some features of the site may not work correctly.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfil orders and contractual obligations
• Comply with legal requirements
• Maintain records for business and accounting purposes
• If you have created a wholesale account with us, your account and all details you provided will be retained permanently unless you request deletion. If you request deletion of your account, we may still retain information relating to orders you have placed, as required for legal, accounting, or business purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your personal information
• Request deletion of your personal information (subject to legal/business requirements)

To exercise these rights, please contact us at orders@espressostuff.co.nz.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about your privacy, please contact us:

Espresso Stuff
Email: orders@espressosstuff.co.nz
Phone: 07 578 7845
Address: 21 Plummers Point Road, Whakamarama, Tauranga 3179